Happy boyTestimonials

Don't believe us.  This is what our customers think!!


Dear Nova

I would like to express my sincere thanks for the repair you and your team performed on the interior of my car. I wasn't sure if it was salvageable, but I have to say I'm absolutely delighted with the result.

I would also like to highlight your superb customer service from quotation through to collection of my car. It was quite simply world class. Taking the time to colour match the leather, advising me of drying time, and arranging transport to and from Newcastle left me feeling a valued customer.

On top of that, the price you charged was extremely reasonable, and compared to the cost of a replacement  was a big weight off my mind.

I will recommend you to everyone I know with leather products, and I'm more than happy for you to quote me in your publicity materials.

Wishing you every success in business.     Steve Hall ACMA - Hall Accountancy 


Dear Nova

My partner & I are absolutely delighted with the service, value & results that NCF have provided us with. We were given a time & date of our choice & the company was happy to reschedule at short notice. The guys that came to do the job were very professional and very friendly and got on with the job. The results were amazing I feel that I have a brand new carpet. NCF exceeded my expectations & I will definitely use the company again & recommend to friends & family. Excellent Value for Money, much Cheaper than their competitors.   Alice Elliott.   Newcastle. This has also been posted on freeindex.co.uk


Hi, as promised a quick testimonial to say how fab you were:

I called NCF on Monday afternoon; they came out, measured up, & gave me a quote a few hours later. By midday the next day I had an expertly, impressively well cleaned carpet (a carpet that had been very dirty with oil stains). The two guys who came out were extremely friendly & professional - moved everything out of the room, cleaned it & moved everything back in. I would have no hesitation in recommending NCF.     Rachel Kilburn. Newcastle


Hi Guys, just wanted to say that when I deal with a company I expect three things; Honesty, Service Delivery & Value for Money. My recent dealings with NCF have established that you have all three in abundance!! From the professional consultancy when you first visited my house to the actual cleaning of a very grubby carpet & the cleaning of the area afterwards you were professional to the core. I would like to thank you for giving me exactly what you promised (you turned up promptly as arranged) and for the price you quoted (which was very reasonable).  Peter Burke. Chapel House, Newcastle 


Dear Nova, thanks for an excellent service, the rug looks great!! I will definitely recommend your company to all my friends.      Alison Butterfield - Longframlington, Northumberland


I am pleased to offer this unqualified testimonial on behalf of NCF who recently did work for me - cleaning and retexturing of leather handbags. I am pleased to confirm the work was completed to an exemplary standard. Even my husband was impressed, being spared the cost of two new handbags! Ruth Sadler S.R.N., R.S.Hom.  Belsay, Newcastle


Dear Nova Carpet Fresh, I would like to thank NCF for the excellent, hassle free job they did for Newcastle Foot Clinic Ltd, our carpets and hard floors are like new. The service we received was second to none, with John getting down on his hands and knees in front of my receptionist to remedy a sticky situation, to remove a patch of glue that had been transferred from a broken shoe heel, certainly above and beyond the call of duty. After our experience with Nova Carpet Fresh we would not hesitate to recommend them in the future.      Craig Burton - Director Newcastle Foot Clinic Ltd


Just wanted to say a big thanks for sorting out my sofa, I had a nightmare with tenants and discovered paint all over my sofa. Within 45 mins of ringing NCF, John came round and removed all of the paint!!

Fantastic job done, have recommended you to my family and friends! Thanks.  Anisa Lake.  Spring Bank


I would like to give a testimonial for John Curry and the team at NCF who have recently carried out restoration work on our leather suite, and a car valet. Firstly, I’d like to praise the professionalism and friendliness of the team. The work carried out on the leather suite was absolutely outstanding and we were quite taken aback at the amazing results as well as the value for money. Several years’ worth of cat scratches have now disappeared and the suite looks brand new again. I would not hesitate to recommend NCF’s services to anyone. Thanks again John. Sue Clark. Gosforth


I have just had the NCF treatment on my car leather upholstery and carpets. NCF arrived at my home very prompt at the appointed time and in a little over an hour my eight year old much loved Volvo Estate looked, felt and smelled like a pristine new car. Excellent personal service professionally carried out leaving a perfect result. I can now enjoy my cherished car for many more years to come. Thanks to all at NCF.   Alan Hall.  Seaton Deleval.


Just a few words to say thank you to you and the team for the repair you did to my sofa. I delayed the repair thinking it would cost a fortune but I have to say you are very reasonable and your work is first class. I will not hesitate in recommending yourself to friends, family and business associates.   Michael Thompson.  Jesmond


 I was delighted with the service NCF provide. They are extremely helpful and perform the cleaning in a highly efficient and effective manner, keeping inconvenience to a minimum. I would have no hesitation in recommending him to friends and associates.  Ann Hicks.  Cramlington


John and the team at NCF did, to say the least, an amazing job not only on the carpets but the flat as a whole. I’d like to take this opportunity to thank  NCF for the way they handled the whole job from start to finish and I would not hesitate to recommend them to friends, family and even my own customers, as their standard of work is simply first class. Chris Husscroft.  Kingston Electrics.  West Denton


I would like to thank John & Gary at NCF very much for the excellent job they did today cleaning my lounge, dining room & stairs carpets. The carpets were very dirty as I have had a lot of decorating and building work done in the house. The carpets now look very clean & they smell nice & fresh. The stair carpet particularly looks like it was when it was new! Best of all, John & Gary are lovely young men to have around. So thank you very Much. I will recommend you in the future, and will definitely be in touch next summer for my next carpet cleaning session.